1. How long does delivery take?
Orders are delivered within 2–14 days, depending on your chosen shipping method. Fast (paid) shipping is quicker than standard/free shipping.
2. How can I track my order?
Once your order is shipped, you’ll receive a tracking number and carrier info (DHL, PostNL, UPS, etc.) via email. Track your package easily online.
3. Can I return my iPhone case?
Yes! Returns are accepted within 30 days if the item is unused, undamaged, and in its original packaging. Personalized or custom cases cannot be returned unless defective.
4. Do you offer custom or personalized designs?
Absolutely! Contact us via WhatsApp, Live Chat, or Email with your idea, and we’ll create a custom iPhone case for you.
5. Are your cases protective?
Yes. CaseHope cases are designed to protect your iPhone from scratches, drops, and everyday wear while staying stylish and creative.
6. Do you ship internationally?
We ship primarily across Europe, and international shipping is available. Delivery times and costs vary by location.
7. How do I clean my case?
Use a soft, damp cloth and mild soap if necessary. Avoid harsh chemicals, especially on printed or textured designs.
8. What should I do if my package is delayed?
Contact us immediately via WhatsApp, Live Chat, or Email, and our team will resolve the issue quickly.
My Wishlist
Wishlist is empty.