💛 Hassle-Free Returns at CaseHope
At CaseHope, we want you to love your iPhone case. If for any reason you’re not completely satisfied, our easy return process ensures peace of mind while keeping your shopping experience smooth.
📦 Return Eligibility
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Returns are accepted within 30 days from the delivery date.
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Items must be unused, undamaged, and in original packaging.
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Personalized or custom-made cases cannot be returned unless defective.
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Sale items are final sale and not eligible for returns.
💨 How to Return Your Order
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Contact us first:
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WhatsApp: [Insert number]
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Live Chat on our website
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Email: support@casehope.com
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Get your return instructions – we’ll provide a return shipping address in the Netherlands.
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Ship back your item securely. We recommend using tracked shipping for safety.
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Refund or Exchange:
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Once we receive and inspect the item, we’ll process your refund or exchange within 5–7 business days.
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Refunds are issued to the original payment method.
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⚡ Fast & Customer-Friendly Returns
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We aim to make returns simple and stress-free for our customers.
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Our policies are designed to protect both the customer and CaseHope, ensuring we can continue offering high-quality creative iPhone cases.
📞 Need Help?
If you have questions about your return, don’t wait! Contact us via WhatsApp, Live Chat, or Email, and our support team will respond within 24 hours.
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